In this episode, Retail Doctor Group General Manager & Head of Insights, Anastasia Lloyd-Wallis joins CEO, Brian Walker in discussion on the Future of the Retail Consumer and cover insights into such topics as:
- How has COVID-19 impacted Australian consumer behaviour?
- What trends are we seeing with Gen Z / Millennials / Gen X / Baby Boomers? What are the consumer trends in ecom and mcom and scom What consumer trends do we expect to see continue into 2021? What can retailers do to adapt to these changing consumers?